A lot of people have already seen this technical note from the annals of VMS history, but it’s so funny that I decided to dredge it back up anyway. The funny thing about it is that it perfect smarmy response from tech support in a situation where a user decides that something that works correctly is broken. The user in this case complained that VMS “incorrectly” treats the year 2000 as a leap year, the response that follows clears things up rather nicely.