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Strong opinions, weakly held

Month: May 2015

Watch Yahoo’s security chief Alex Stamos talk about the state of application security AppSec is Eating Security. Brilliant, wide-ranging talk.

Uber makes a disingenuous argument against regulation

The Daily Beast reports on Uber’s argument that it is exempt from disability laws, because it’s a tech company rather than a transportation company. The other day I wrote about Uber, and I still have complicated thoughts about the company. What I think is that the market is full of companies that seek to save money by evading regulation, and it’s up to us as voters to elect politicians who are serious about enforcing them.

On the media’s lazy response to Seymour Hersh

Trevor Timm tells the media to quit dismissing Seymour Hersh and to start following up on his reporting on the holes in the official account of how the CIA found Osama Bin Laden. While there are many elements of Hersh’s story that seem implausible, some details of the official account are implausible as well. The implications of the differences between the official’s account and Hersh’s reporting are important:

Hersh’s assertion, which has by now been at least partially confirmed by multiple news organizations, that bin Laden was found thanks to a “walk-in” tip—rather than by tracking his courier as the government has claimed—should be a major scandal. For years, the CIA has said it found bin Laden thanks to information about his personal courier—information that was obtained by means of torture.

There’s much in the story that Hersh reported that seems likely to be wrong to me, because it just doesn’t make sense. What I wish, though, is that reporters would dig into the story itself rather than going all in on the top item on this list of fallacious arguments.

What I think about Uber

This week’s don’t miss article is Emily Guendelsberger’s look at what Uber drivers really make for the Philadelpha City Paper. The article is well-researched and well-reported. It’s also an entertaining read. Even if you don’t use Uber at all, its business model is being emulated throughout the service industry, and the company’s future is tightly entertwined with the future of ground transportation in general.

The article also captures the conundrum that transportation consumers face. It’s very convenient to land in a strange city and know that you an get a ride wherever you want to go using the Uber app, and that successfully communicating with the driver about where you’re going is not necessary. There’s no excuse for ever drinking and driving if you are in a city where Uber is available. And, of course, thanks to cutthroat price competition, Uber is cheaper than ever in most places.

On the other hand, Uber’s management is pretty revolting, and their relationship with their drivers becomes more and more exploitative over time. They company also ignores the law in many cities, and is encouraging large scale insurance fraud. Knowing that taking an Uber car means supporting Uber the company offsets the convenience that they offer.

It remains true, though, that for the most part, taking a regular cab often isn’t any better. The work of a traditional cab driver is also full of exploitation across the board. A cab driver in San Francisco told me that he pays to rent his cab, tips the guy who runs the garage to put him in a decent car, tips the dispatcher to send fares his way, and generally tips one or more hotel doormen so that they call him instead of other cab drivers.

Finally, if you care about the environment and quality of life in urban areas, you have to hope that it becomes easier and easier for people to live without owning their own car. Bike lanes, better public transportation, and walkable, mixed-use neighborhoods are all part of it, but cabs are a part of it as well, and for the most part, taking an Uber is a much more pleasant experience than taking a traditional cab from the moment you decide to take a cab until the car drops you off.

I hope that Uber changes its business practices, either voluntarily, or because the government compels it to do so, but I am certain that Uber (or other companies like it) are a big part of the future. With some changes, I think that’s a good thing.

One hundred one on ones

Here’s one thing I think about when I’m evaluating candidates after interviewing them – do I want to have 100 one on ones with this person? One hundred one on ones is roughly two years, which is probably roughly the minimum amount of time you’d expect someone to work with someone, assuming it isn’t a disaster. To me, this question is a reminder of the commitment one makes to a person’s professional well being when they hire them.

The catch, of course, is that there’s some overlap here with the idea of hiring for “culture fit.” There are a lot of ways to think about culture fit, and that many of them amplify the patterns that limit diversity in the tech industry. However, when you hire someone for your team, it’s the beginning of what will ideally be a long relationship, one that requires good communication and trust on both sides to be effective, and some personal chemistry really helps.

This thought experiment works both ways. When you’re interviewing for a job, if you meet your future manager, how do you feel about the idea of having 100 one on ones with them? It doesn’t matter how great a company is, reporting to a bad boss is going to ruin your experience there. Is this someone you can trust? Is this someone you can stand? Think about what you’re signing up for.

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