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Relationship advice from Malcolm X

Recently rc3.org favorite Ta-Nehisi Coates got into a prolonged debate with Jonathan Chait (who blogs at New York Magazine) over whether it’s OK for Paul Ryan or Barack Obama to blame “black culture” for African Americans’ lack of economic progress relative to white people. Here’s Coates’ initial post if you want to start at the beginning.

Anyway, the debate shifts ground into an argument about whether Coates (standing in as a proxy for African Americans) should be optimistic and grateful for the progress that has been made on racial equality in America since slavery. Chait (who is white) argues that he should be, Coates disagrees. In doing so, he provides this quotation from Malcolm X1:

You don’t stick a knife in a man’s back nine inches and then pull it out six inches and say you’re making progress.

While it can of course be argued that African Americans are treated better today than they were 15 or 50 or 100 years ago, it’s also true that they continue to face pervasive discrimination as a matter of policy and custom. They owe America no gratitude for treating them less badly.

When there are obvious, structural problems black people face that are the direct product of historical and current discrimination, blaming black culture for lack of advancement is scapegoating. That much was clear to me after reading Coates’ argument. I’d encourage you to read back through his entire series of recent posts on the topic.

What occurred to me after I let the post sit on my brain for awhile was how broadly applicable Malcolm X’s quote is; not only to other social issues but in my personal life as well. For example, women in the technology industry owe men no gratitude for any progress that has been made on the gender inequalities, because the ledger is still far from balanced.

Today I started thinking about times when I realized that I was treating other people poorly and made an effort to change my behavior. Stepping away from my own perspective really made it clear that I was the person with the knife in Malcolm X’s metaphor. In nearly every case, I have believed that I was making progress, and expected not only gratitude but complete forgiveness for my past poor behavior, some of which no doubt continues.

When applied at the social level, the quotation in question is illuminating. Applying it at the personal level is humbling.

  1. Here’s a video of Malcolm X giving one version of this quote in an interview.

Felix Salmon reviews Michael Lewis’s book on HFT

I’m really interested in Michael Lewis’s new book on high frequency trading, basically because high frequency trading is the kind of thing I hate, and I know Lewis hates it too. Felix Salmon throws some water on Lewis’s take, and argues that HFT is not as problematic as it’s made out to be.

My favorite article I recently read about HFT was Barbarians at the Gateways, a look at the technology behind HFT by Jacob Loveless. If nothing else, HFT is really, really interesting as a software engineering and systems design problem.

Mistakes they’ve made at Hacker School

Mistakes we've made

Nicholas Bergson-Shilcock from Hacker School writes about mistakes they’ve made along the way. This is a great example of increasing your credibility by admitting your mistakes.

James Governor’s Monki Gras wrap-up

Monki Gras 2014 – Craft Culture and Tech. A conference about Language and Making Stuff

James Governor’s wrap-up of Monki Gras. Monki Gras is the perfect size, and the collection of attendees and speakers has been excellent both of the past two years. After a conference, you should feel inspired to go forth and climb new hills, and after Monki Gras I always do.

The Pilots in the Basement

The Pilots in the Basement

Really interesting look at flight simulator subculture on the Internet.

The high cost of unpaid conference speakers

One of the more interesting debates that’s cropping up off and on around the Web and Twitter is whether it’s unfair for conferences to invite speakers without compensating them beyond free attendance at the event. Remy Sharp’s argument can be inferred from the title of his post, You’re paying to speak. This reminded me of a post by Andy Budd from last August, Paying Speakers is Better for Everybody. Budd’s post is a bit less inflammatory and comes at it from the perspective of what a conference organizer gains by paying speakers:

As an organiser I think paying speakers is actually a very good idea, whether they ask for it or not. This is because it changes the relationship from a voluntary one to a business one. When you’re not paying somebody you really can’t expect them to put a lot of effort into their talks, help you promote the event or respond to your emails quickly (a constant bugbear for organisers). However by paying speakers for services, you set up a different relationship and a level of expectation that makes your life easier and the quality of your event better. We’re not talking huge piles of cash in un-marked bills btw. Sometime a few hundred dollars or a voucher from Amazon is enough to make a speaker feel valued.

My friend Alex King disagrees (with Sharp, at least):

This sort of entitlement crap really irks me. No one is making you speak at a conference; it’s a choice.

Here’s what I think – it has nothing to do with fairness. Conferences often don’t pay speakers because they can attract attendees to their events with a slate of speakers who are willing to appear for free. It’s as simple as that. There are a lot of reasons to want to speak at a conference, not all of them driven by a clear financial motive. I like to give talks for the same reason that I like writing blog posts – I think it’s fun to participate in the marketplace of ideas, and standing up and sharing those ideas with an audience is a great experience. Speaking to a group makes me pretty nervous, but I do it anyway because the response is usually pretty great. I would also add that assuming you choose the right events, attending as a speaker is really fun. Most people at the event know who you are, and many of them want to talk with you about your talk, which is on a topic that interests you enough to write a talk about it.

Preparing for a talk is pretty fun, too. It’s an opportunity to really think deeply about a subject and figure out how to present it in a useful way. Yeah, it’s a lot of work, but the rewards are intrinsic. If you disagree with me and feel like that’s not enough of a reward to do it, that’s OK. Ask for a fee, it can’t hurt. I just think that treating this as a matter of dollars and cents misses a lot of what’s going on with the relationship between speakers and conferences.

I should add that I am really lucky. I work for a company (Etsy) that will pay for me to go to a conference and give a talk without any expectation that I will pitch anything to the audience. I already attend few conferences, and I’d attend even fewer if I were spending my own money on it, whether I was speaking or not.

This is the real point I want to make for conference organizers. When you don’t pay speakers, you limit your pool of possible speakers to those who are self-funded, or, more likely, are paid to attend by their employer. That immediately eliminates a lot of potentially interesting voices. It also, in all likelihood, reduces the diversity of your group of speakers. It also makes it more likely that a greater percentage of your talks will be thinly veiled product pitches or painfully obvious recruiting pitches rather than well-prepared talks on inherently interesting subjects.

In the end, I agree with Andy Budd. Paying speakers is better for everybody. At the same time, I think the best speakers are usually those who would give excellent presentations regardless of whether not anybody is paying them.

I gave this talk at Monki Gras in London in January, and the slides are available as well. It’s about the evolution of Etsy’s bug rotation in 2012.

If you have a chance to attend Monki Gras or its sibling in the United States, Monktoberfest, don’t pass it up.

Seventeen year old Sara Sakowitz writes in the Washington Post about the attrition that results from gender stereotypes for young women:

When I looked around the arena at my robotics competition, I counted only three other girls out of over a thousand high school students working on their teams’ robots. Glancing at the bleachers, I watched girls parading as mascots, girls cheering for their teams, and girls dancing in the stands. But I didn’t see girls on the competition floor. Maybe in the next few years that gender balance will change, and the timid girls in the bleachers will be replaced by fearless women who are undaunted by society’s confining expectations. Someday, my all-girls team will not be the exception to the unspoken rule, but until then, we have to keep breaking it.

In the Internet industry we see the same sort of thing when people assume that women they meet are designers, product managers, or front-end developers rather than “real engineers.” Getting rid of one’s preconceived notions is difficult, but we can start by keeping them to ourselves.

Redirecting a bit of Amazon’s money to charity

One way to do a tiny amount of good in the world (assuming you shop on Amazon.com) is to opt in to Amazon Smile. Once you have done so, Amazon will donate 0.5% of the money you spend on the site to the charity you select. I’m set up to donate to the Environmental Defense Fund currently. The catch is that for the donation to be applied, you have to access the site through “smile.amazon.com” rather than “www.amazon.com.” Amazon will remind you of that a few times, but then it goes away, and of course when you follow links to Amazon, they’re always to the main URL.

Fortunately, there are browser plugins that will make sure you’re always browsing through smile.amazon.com. For Firefox, there’s Amazon Smile Redirector. For Chrome, there’s Smile Always. It looks like a version of Smile Always for Safari is under development, but it’s not available in Apple’s extension gallery. If anyone knows of such an extension for Safari, post in the comments and I’ll add it.

Unfortunately, this seems to be a US-only program currently. Hopefully Amazon will expand it to other countries eventually.

The fraud ratchet

I want to write a bit about businesses that make their money through fraud, inspired by Jon Bell’s post The Graph That Changed Me. In it, he talks about RealNetworks. RealNetworks was one of the first companies that provided streaming media infrastructure. They created proprietary streaming audio and video prodocols. They offered a free version of their client, and tried to make money by selling licenses for premium versions of the client and their streaming server. More importantly, they were pioneers in bundling unwanted software with their client downloads in exchange for cash.

As Bell’s post points out, the money they made this way was a substantial part of Real’s business. While people at Real hated the shady business, they were in, their jobs were also dependent on it. Bell’s manager showed him a graph with a big dip in the middle and then explained the implications:

“That’s what happens when we do the right thing”, he said while pointing at the drop, “and that’s how much money we lose. We tried it just to see how bad it was for our bottom line. And this is what the data tells us.”

The ratchet effect is one of my favorite metaphors, and it applies perfectly to companies that make fraud part of their business model. Bell’s manager went on to inadvertently explain how the ratchet effect prevented RealNetworks from abandoning their shady practices. What’s particularly depressing is that RealNetworks was in many ways an innovator and influencer in teaching the rest of the industry how to exploit people’s need to download your software to earn money through fraud. This fraud-based business model is alive and well today.

Scott Hanselman wrote last week about Download.com’s “download wrapper,” a piece of malware that they attempt to foist on every unsuspecting user who uses the site for its intended purpose. Similarly, there’s the Dark Patterns site, which catalogs the practices Bell and Hanselman wrote about, along with many others. As much as the “app store” model of distributing software depresses me, it remains an infinitely superior alternative to “free” distribution funded through deceptive business practices.

The main thing I’d suggest is that if you work for (or run) a company that engages in these practices, it’s already too late. The ratchet effect all but insures that once a company goes down this road, it is nearly impossible to reverse course. If this sort of thing bothers you (and it should), you might want to seek other work.

I’d also recommend not using software from any company who engages in these practices. Awareness of these practices makes it likely that you can make your way through the minefield when you install the software, but you’re being subsidized by the portion of the user base that is being defrauded. You can also assume that companies that engage in these practices will eventually sell out completely and just install malware on your computer without asking you.

We should be exposing and shaming companies that engage in these practices to the extent that we can stand to. Sites that review software should always take care to mention when the installers attempt to foist unwanted crap upon the user, and mark them down accordingly. This business model isn’t going away, but those of us who are familiar with it should not be enablers.

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