Just a data point: last night I went to buy some music online, and wasn’t exactly sure where to buy it. I don’t buy music online much, so I have no brand allegiance. I was predisposed not to buy from Amazon.com, because I thought that they should stick to books. I checked out CDNOW and Tunes.com, but wound up buying from Amazon anyway, because they have more information about the CDs. I wanted to buy an Old 97s CD and wasn’t sure which one to buy, and the revies at Amazon.com helped me make a decision, so I added the CD to my shopping cart there.
The Industry Standard has a special report on the changing face of telecommunications this issue. That’s a link to the first story in the report, there are links to the others in the grey box on the right side of the article. I think the navigation is so poor because they were too lazy to tweak their Storyserver templates to package the stories better.
The most recent issue of SunWorld has an introductory article on CVS.
In the midst of the one of the greatest eras of economic prosperity in US history, 44.3 million Americans don’t have health insurance. That sucks.