The LAFD on Twitter
Today I stumbled across the Twitter feed for the Los Angeles Fire Department. I thought it was sort of a silly novelty until I clicked on the Twitter feed for the only person LAFD is following, Brian Humphrey, a public spokesperson for the department. Humphrey’s use of social sites to create a lightweight process for disseminating news from the department is clever and effective. LAFD also publishes alerts to a Google Group, LAFD_ALERT, which contains the same information as the Twitter feed, and a blog that publishes longer articles. The home page for the Google Group explains what the alerts are for and how they’re used. ...