Last week Firefox developer Alexander Limi posted about rough edges in the Firefox installation experience on the Mac. His article attracted a ton of thoughtful responses, and he posted a follow-up today discussing the options he looked at and describing the new installation experience that will be featured with Firefox 3.6.
The problem and solution are an interesting case study for user experience designers. Most Mac users are fine with the way the installation process, but clearly it is confusing to some users, and when you’re talking about an application with millions of users, it’s a big deal. What I liked about the way this worked out is that Limi clearly put a lot of thought into his original post, and the community responded with a ton of good ideas that led to an even better solution that the one he came up with. Now a lot of people are going to benefit.
This really is collaboration on the Web at its best — and I would hate to see it pass by unremarked upon.
On another note, the design of Alexander’s blog is just awesome.