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Posts Tagged ‘online community’

Links for September 13

Managing your own medical care

New York Times writer John Schwartz writes about the current state of online communities for people who are conferring about their own medical conditions. Things have gotten a lot more advanced than the usual “Googling about symptoms” that I occasionally engage in.

Here are some hard numbers on the quality of information that’s available:

Can online information be trusted? The answer, increasingly, is yes. In a study earlier this year, a report in the journal Cancer looked at 343 Web pages about breast cancer that came up in online searches. The researchers found 41 inaccurate statements on 18 sites — an error rate of 5.2 percent. Sites promoting alternative medicine were 15 times as likely to offer false or misleading health information as those sites that promoted conventional medicine, the study found.

How not to handle trolls

Andrew Brown noticed that Pluck Site Life, a community software package for newspaper Web sites, handles obnoxious commenters in an unusual way: it enables moderators to put them in a ghetto where they see their own posts but nobody else can see them.

Here’s why it’s inhumane:

But in all these cases, the public punishment of bad comments serves to encourage better behaviour, which is what we ought to be trying to do. People go online to show off, and they will respond to incentives about what sort of behaviour gets them admired.

The Pluck method removes all that. The loonies are robbed of their dignity and don’t even know it. It is entirely corporate. It comes from the world of the Marching Morons, which is, increasingly, the world in which we discover we were living all along.