If there’s one person I listen to on health care, it’s Atul Gawande. His piece on the problems with fee for service in health care was probably the most influential piece on health care costs that anybody wrote last year. Salon magazine just ran a new interview with Gawande about his book on checklists and more generally the importance of building effective systems rather than focusing on individual performance. I think there are lessons for everyone in both observations. Gawande was also a guest on the Daily Show this week.
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